You reward us with your business so we want to give a little something back. As a registered customer, you will earn 2 SPA-MART Rewards Points for every dollar you spend with us on your favorite spa products and accessories. You can then redeem these points on future purchases with us. More information on the program can be found here.
We guarantee that we will match any advertised price for the exact same product including the costs of tax and shipping on any product that we sell. If you find a lower price on a product, just give us a call. You will need to provide the location of the competing item so our staff can verify the price match.
If you don't like what you ordered and it's in resellable condition, you may return it. You only pay for the shipping. Spa covers are covered by our industry-leading 30-Day Money Back Guarantee where you can return a spa cover for any reason including ordering the wrong size. Cover lifters have minor restocking fees to account for repackaging expense.
Transactions are encrypted and placed via a secure 256-bit server link to our payment gateway. Our secure site partner, GoDaddy, protects all transmissions between you and the credit card processor. We do not store your credit card information so it cannot be stolen from our servers. In the extremely unlikely event that fraudulent charges are made due to a problem on our systems, we will cover the amount your bank holds you liable for under the Fair Credit Billing Act. You will pay nothing if unauthorized charges are made to your credit card as a result of shopping with us.